Member Spotlight: Mark Dhillon

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Describe an event or experience that defines you as an Operator:
My first 3 months at a VC-backed startup. I was simultaneously building out the HR department, designing our new office (I became a Herman Miller expert overnight), and creating a new product with a team of 4 full-stack engineers in Cambodia. To say the least, I was exhausted but also fell in love with what I was doing. At that point, I knew I wanted to be an operator. While it may not be glamorous at times, the constant learning and chaos is just where I feel the most comfortable.

A time when OG offered value:
I’ve been so fortunate to find the OG community through serendipitous events, and after speaking with Casey & Jamie I knew what they created is something special. There’s so much I can talk about on this but I think just the overall support I’ve received from our local circle and the community has been amazing (reading the OG forum with a cup of coffee is the best way to start your day!). More recently Jim Cook’s session on Financial Crisis Management was incredible and at such a pivotal time for a lot of us. Being able to converse with one of the world’s top operators in such an intimate setting was overwhelmingly helpful.

Top actionable tools, processes, solutions, or advice:
I could give a more practical answer here but a quote I read recently by Martine Rothblatt sums up a piece of advice I’ve built my entire career on “A leader works for those they lead.” More simply put, always focus on the people! Make sure they feel empowered, cared for, motivated, and have a clear path to achieve their goals. Without your team, there is no business, no Series A, no liquidity events, no nothing. Focus on your people and the rest will take care of itself.

Experience profile
Mark Dhillon

Recommended Reads:

What are your hobbies/interests?
Skateboarding, Cooking, Interior Design, Music.

A fun fact about you?
I used to skateboard to work on Canada’s equivalent of Wall Street (people look at you funny in the elevator when you’re carrying your board).


Connect with Mark
Find him on the OG Portal.
Connect with him on LinkedIn.

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